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A better read on internal communication

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The one-person knowledge system

Plus 49 new IC roles; OpenAI, Uber, American Express, JPMorgan Chase, Target, and Docusign; five remote and three change comms roles.

July 16, 2026

Your briefing has 49 new IC roles, including openings at OpenAI, Uber, American Express, JPMorgan Chase, Target, and Docusign. Five are remote; three sit in transformation or change comms.

Then the main read: are communicators becoming the practical index for decisions, context, and ownership?

More below the listings.

🇺🇸 USA

AHEAD
Manager, Employee Communications
Remote

American Express
Manager - Executive Strategy & Communications
Charlotte, NC

Bell Textron
Internal Communications Strategist
Fort Worth, TX

Bon Appétit Management Company
Communications Manager
Bay Area, CA

Caterpillar
Communications Specialist
Irving, TX

The Cigna Group
Communications Senior Advisor - Executive Leadership Engagement
Bloomfield, CT; St. Louis, MO

Comcast
Sr. Specialist, HR Communications
Philadelphia, PA

Docusign
Head of Global Internal Communications
San Francisco, CA

Dover Fueling Solutions
Internal Communications Sr Manager
Austin, TX

ESL
Employee Communications Business Partner
Rochester, NY

Fifth Third Bank
Communications Manager
Cincinnati, OH

First Command Financial Services
Manager, Strategic Internal Communications
Fort Worth, TX

Helion
Senior Manager of Internal Communications
Everett, WA

HP
Internal Communications Manager
Palo Alto, CA; Spring, TX

Inizio Evoke
Director, Internal Communications
New York, NY; Remote

Intuit
Principal, Employee Communications
Mountain View, CA; San Francisco, CA; Remote (California)

JPMorgan Chase
Corporate Internal Communications - Vice President
New York, NY

Kohl's
Senior Internal Communications Coordinator
Menomonee Falls, WI

Legora
Internal Communications Specialist
New York, NY

Lockheed Martin
Culture & Experience, Employee Communications Representative, Sr.
Multiple locations

NJ TRANSIT
Internal Communications Assistant
Newark, NJ

OneDigital
Internal Communications Manager
Atlanta, GA

OpenAI
Internal Communications, Enterprise & Growth
San Francisco, CA; New York, NY

Progressive
Manager Communications
Remote

Schneider Electric
Communications & Sales Enablement Intern
Multiple locations

Stellantis
Employee Experience & Internal Communications Specialist
Auburn Hills, MI

Target
Director Communications – Enterprise Engagement
Minneapolis, MN

TK Elevator
Internal Communications Specialist II
Atlanta, GA

Tulip
Sr. Manager, Executive & Internal Communications
Somerville, MA

Uber
Internal Communications Manager
New York City, NY; San Francisco, CA

Weir
Communications Specialist
Fort Worth, TX

Zions Bancorporation
Director, Internal Communications
Multiple locations

🇨🇦 CANADA

Stantec
Employee Communications Team Lead, North America
Toronto

🇬🇧 UK

Aldi
Customer Interaction Specialist (Video Editor - Internal Communications)
Atherstone

Anthesis
Global Head of Internal Communications
London

Aon
Internal Communications Specialist EMEA
London

Brooks Macdonald
Internal Communications Lead
London

Bruntwood
Internal Communications & Engagement Lead
Manchester

Connexus
Internal Communications Manager
Craven Arms

ILH Central Office
Internal Communications Manager
London

MAG
Internal Communication & Engagement Officer
Manchester; London; East Midlands

Nando's
Internal Communications Manager
Putney, Greater London

NEC Software Solutions
Marketing Executive - Brand & Internal Communications
Hemel Hempstead

St John Ambulance
Head of Communications & Engagement
Location Not Specified

Vax
Internal Communications Executive
Droitwich

Veolia
Internal Communications Officer
London

↪️ TRANSFORMATION / CHANGE COMMS

Regeneron Pharmaceuticals
Manager, Internal Change Communications
Sleepy Hollow, NY (US)

Solventum
Sr. Manager, Communications
Remote (US)

Unnamed global financial institution via Robert Walters
VP, Customer Engagement & Communications Lead
London (UK)

For more IC jobs, see our previous issue
Bookmark our Remote roles page
Hiring? Feature your role

The one-person knowledge system

OneDigital is unusually clear in its new Internal Communications Manager posting: “This is not a reactive, order-taking role.”

But it is a wide brief. The role combines stakeholder advice and leader coaching with channel management, message testing, sentiment tracking, and AI-assisted workflows.

It is not an outlier. Across the 48 job descriptions we assessed, 17 combined strategic or advisory expectations with intake, listening, or channel operations. OpenAI, for example, asks one communicator to maintain intake and monitor busy Slack channels for emerging questions and information gaps.

That is how a one-person knowledge system forms. Not as a deliberate design, but because questions about decisions, context, and ownership keep finding their way to the same communicator.

Which version is final? What can the manager say? Where did leadership land? Each answer may take minutes. Together, they turn the communicator into the default point of contact for decisions, context, and accountability.

Trish Nicolas describes how this happens: saying yes to everything is the fastest route to becoming a downstream order-taker. Saying no is only part of the answer, though. People still need a reliable place to find the answer.

Debbie Lawrie points to a different response: Communications, HR, and Data working together to make information easier to find and use. IC should help shape these systems, she argues, rather than arriving later to explain them.

Researchers call this transactive memory: a team’s shared understanding of who knows what and where to go for an answer. In one observational study of 121 trauma resuscitations, stronger transactive memory was associated with patients spending 3.3 fewer days in hospital and 1.9 fewer days in intensive care.

The figures do not transfer directly to IC, although the coordination problem does. Knowing where knowledge lives is a critical part of how teams coordinate.

First Command shows what that can look like in practice. Its new manager is expected to improve intake, planning, approval, and execution workflows, while using the editorial calendar to reduce overload and duplication.

For your own practice, one place to start is a mini-audit. Record incoming questions and mark each as:

  • judgment the communicator should retain;

  • retrieval that can be documented or routed; or

  • information that should exist but doesn’t—and needs an owner.

After a week, you’ll likely notice a pattern: which questions require your judgment, and which keep coming to you because the answer has nowhere else to live. Together, those questions reveal the one-person knowledge system. They also give you a practical case for what needs documenting, routing, or fixing—and what IC should continue to own.


Does this sound familiar? Reply to share your perspective. We'll feature a few practitioner notes in a future edition.

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