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Webinar

Global Report Launch: The Frontline Experience in 2027

Staffbase presents research conducted by Forrester on how frontline employees find information, where fragmented communication gets in the way, and what AI could change.

Organized by
Staffbase

This event has ended

Held on 20 October 2026

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Date & time

14:00–14:45 UTC

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Location

Online

Cost & access

Free

Registration required

What to expect

Lara George and Kevin Hähnlein unpack new research commissioned by Staffbase and conducted by Forrester Research. The discussion covers conflicting or outdated answers, reliance on managers and coworkers for information, and the effect of fragmented channels on everyday work.

They will explore what frontline employees want from a more unified experience and priorities for reducing fragmentation, strengthening trust in information and making AI useful to frontline teams.

Led by

Lara George

Principal Market Strategist
Staffbase

Kevin Hähnlein

Head of Marketing & Strategic Advisory
Staffbase

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