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Webinar

Inside Royal Mail: Connecting 130,000 Employees in a 500-Year-Old Organization

A live webinar from Royal Mail’s operations, exploring how internal communication reaches a predominantly frontline workforce across thousands of locations.

Organized by
Workvivo

This event has ended

Held on 20 October 2026

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Date & time

3pm GMT / 11am EDT

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Location

Online

Cost & access

Free

Registration required

What to expect

The session looks at how Royal Mail communicates with 130,000 employees, and how its heritage and culture sit alongside digital change. It also explores the role of technology in making employee experience more connected and accessible.

Workvivo is going onsite at Royal Mail for the broadcast, with Royal Mail’s Paul Smith and Workvivo’s Barbara Booras.

Led by

Paul Smith

Strategic Campaigns and Planning Lead
Royal Mail

Barbara Booras

Head of Customer Community and CX Events
Workvivo

Led by

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