The work

The manager develops communications plans, campaigns and content calendars aligned to agreed priorities and governance, translating technical information for varied audiences. The work supports platform transitions, tooling updates and digital workplace programmes, with communications designed to encourage the adoption of new tools, behaviours and ways of working.

The role supports the communications priorities of the CISO, the SVPs of Technology Infrastructure and Operations and Digital Business Solutions, and the Director of Technology & Product Communications. It brings together teams across Technology, Security, End User Computing, AI Enablement, TechDesk, Tooling and Communications to coordinate timely, accessible messages across channels.

Requirements

• A bachelor’s degree in communications, journalism, marketing, public relations, business or a related field, or five years of equivalent professional experience.
• Experience in internal, employee, change or corporate communications, including delivering colleague campaigns for varied audiences.
• Strong writing and editing skills, with the ability to make technical information clear and practical.
• Experience supporting technology change, platform transitions, tooling updates, digital workplace initiatives or similar programmes, and an understanding of how communications support adoption.
• Experience planning communications and managing content calendars and multiple stakeholders.
• Experience managing or contributing to channels such as SharePoint, intranets, Viva Engage, Slack, email updates or knowledge hubs.
• Good judgement and attention to detail when handling timely or sensitive communications.
• Confidence using digital and AI tools in day-to-day work.