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Boston Consulting Group
Global Change & Communications Specialist – Digital Products
Boston Consulting Group’s Change Management and Communications Centre of Expertise supports the digital products employees use. This specialist joins a surge capacity team, moving between product portfolios as priorities change. The role covers company-internal marketing, communications and change management, rather than client-facing work.
The work
Working with agile product teams, you will execute change approaches that help employees adopt digital products and embed new behaviours. That includes assessing stakeholders and change impacts, planning engagement and ways to mitigate risks, and developing training and enablement approaches and content. You will also develop and deliver strategic, user-focused communications plans, and write, review and send communications.
As demand shifts, the specialist engages portfolio teams on their priorities and roadmaps and ramps up quickly to support them. The role also involves tracking change and behavioural measures, managing expectations across workstreams, building relationships with new teams, and adapting to their working norms. Partners include product leads and owners, change and enablement specialists, designers, vendors, consulting teams and functional leaders.
The team shares lessons and practices across the Centre of Expertise. The specialist also draws on foundational behavioural science to identify upcoming changes and the behaviours needed for adoption.
Skills and experience
- 2–4 years of experience in a dedicated change management role.
- Exposure to behavioural science or a related discipline, and an interest in developing further expertise.
- Excellent written and verbal communication, with fluency in English across writing, reading and speaking.
- Experience of, or passion for, structuring and solving complex problems.
Preferred qualifications
- Consulting or project management-based experience is a significant plus.
- Change management certification is a plus.
- Experience in an agile or surge capacity model, with comfort moving between portfolios at short notice, is preferred.
- A university degree with demonstrated high academic achievement is preferred.
Practical details
- Location
- Atlanta, Georgia, United States
- Work arrangement
- Not stated
- Employment
- Full time; 40 hours per week
- Base salary
- $73,000–$89,500 for Atlanta. The source does not state the salary period or clarify the currency. The range is an estimate; individual salaries depend on factors including experience and skills. BCG says new employees are not commonly hired at the high end of the range.
- Bonus and retirement
- For US locations, an annual discretionary performance bonus of up to 12% and a retirement contribution starting at 5%, rising to 10% after two years. The source does not specify the calculation basis for these percentages. BCG says its profit-sharing retirement fund contributions are fully vested, made annually, and do not depend on employee contributions.
- Benefits
- US benefits include zero-dollar health insurance premiums for employees, spouses and children; dental and vision coverage; paid parental leave and other family benefits; and fitness reimbursement. Paid time off includes 12 holidays, an office closure between Christmas and New Year, 15 vacation days per year earned monthly, and sick time as needed.
SI summary of the employer’s listing. Check the full description and confirm important details with the employer before applying.
https://careers.bcg.com/global/en/job/BCG1US60373EXTERNALENGLOBAL/Global-Change-Communications-Specialist-Digital-Products?Source+=LinkedIn+Job+Board
bcg-global-change-communications-specialist-digital-products-10081
