Strictly Internal · Jobs
Yorkshire Water
Internal Communications Manager
Yorkshire Water’s Internal Communications Manager leads the function and helps colleagues understand the organisation’s strategy and their part in delivering it.
The work
The manager defines the internal communications strategy, positioning the function as a strategic partner supporting business transformation and the people strategy. They advise executive and senior leaders, shape leadership communication and offer constructive challenge. They also shape communications for major transformation and cultural change, bringing colleague perspectives into leadership decisions, business planning and organisational programmes.
They lead and develop the internal communications team, modernising channels, content, governance and technology, including through automation and AI. They use insight and performance data to measure impact, demonstrate value and improve the function. The role also builds communication capability across the organisation and prepares it to communicate during incidents and change, helping colleagues participate in change and connect their work to outcomes for customers, communities and the environment.
Requirements
- Significant experience leading and transforming internal communications, engagement or employee experience functions in large, complex organisations.
- A track record of modernising or repositioning communications functions and demonstrating their impact on business performance, organisational change and culture.
- Strong experience advising executive and senior leaders, influencing decisions and constructively challenging thinking in complex, fast-paced and ambiguous environments.
- Deep understanding of organisational change, leadership communication, colleague engagement and employee experience, and the ability to translate strategy into meaningful action.
- Experience using audience insight, data and evidence to shape communications, measure impact, challenge assumptions and drive continuous improvement.
- Experience leading and developing teams and building relationships across an organisation.
- Strong prioritisation and decision-making skills, balancing organisational need, risk and opportunity, and an ability to embrace innovation, including AI, automation and emerging technologies.
Preferred qualifications
Experience in highly regulated, operational or customer-facing organisations is beneficial, as is experience of large-scale transformation or digital-first and insight-led communications. Relevant sectors include utilities, infrastructure, transport, logistics, health, manufacturing, engineering and retail.
Practical details
- Location
- Leeds Valley Park in September. The year is not stated.
- Work arrangement
- Hybrid: 1–3 days a week in the office or at operational locations across Yorkshire, depending on business need.
- Employment
- Permanent, 37 hours per week, Monday to Friday.
- Salary
- £70,000–£85,000, depending on experience.
- Selected benefits
- Car lease or allowance scheme of £600 per month (£7,200 per year), based on full-time employment on joining; annual incentive-related bonus of up to 20% of annual salary; company pension contribution of up to 12%; private health care for the employee and partner, if applicable; 25 days’ annual leave plus bank holidays and two wellness days; life assurance at four times pensionable salary.
- Flexibility
- Flexible working patterns and job share options are supported when possible.
- Checks
- A Basic Disclosure Check is required before employment. Some roles may also require a Counter Terrorist Check or Security Check; all roles require a medical questionnaire, with further medicals when required.
- Recruitment adjustments
- Applicants with an accessibility need, disability or condition requiring changes to the recruitment process can include this in their application; Yorkshire Water will discuss reasonable adjustments.
- Closing date
- Friday 6 November; the year is not stated. The employer may close the role early.
SI summary of the employer’s listing. Check the full description and confirm important details with the employer before applying.
Source checked 4 November 2026
https://mycareers.yorkshirewater.com/job/Leeds-Internal-Communications-Manager-LS1-4DW/1450286933
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