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Quilter
Internal Communications Manager – Channels, Content and Data
Quilter’s internal communications manager leads the channels, content and measurement that help colleagues find, understand and act on information. The role sits in HR & Communications, connects with the people strategy and supports the Head of Internal Communications and business partners.
November 13, 2026
The work
Set the direction for internal channels and develop them as colleague and business needs change. This includes managing the SharePoint intranet, working with IT and using performance data to improve the channel mix and make information easier to find and use.
Lead content planning, campaigns and editorial standards with Internal Communications Business Partners, providing quality assurance for key communications. The role oversees regular outputs, including the fortnightly newsletter, leadership messages and people updates, and contributes to major moments such as Quilter Conferences and financial results.
Develop and own the measurement framework, using audience data, segmentation and trends in colleague behaviour and engagement to make recommendations and improve channel and content decisions. Identify and apply AI opportunities across channels, measurement and team workflows, and explore and embed appropriate uses in content creation and management.
Skills
- Managing multiple communication channels and a SharePoint intranet, including working with IT teams.
- Using AI-enabled workflows to improve internal communications and team productivity.
- Capturing, analysing, reporting and acting on insight from multiple sources.
- Writing and editing to a high standard, with close attention to detail.
- Running end-to-end channel reviews and coordinating recommendations, on-time and on-budget delivery, and recurring communication cycles.
- Delivering high-profile communications and regular organisational updates.
- Understanding employee experience and its connection to culture and engagement, and working with stakeholders across an organisation, including influencing leaders.
Practical details
- Location
- Southampton is preferred, or London, according to the location statement. A separate statement says the role is office-based in Southampton three days a week, with some time in London. The relationship between these arrangements is not clear.
- Work arrangement
- Hybrid.
- Employment
- Full time, 12-month fixed-term contract. Level 4, HR & Communications; non-regulated.
- Salary
- Not disclosed.
- Benefits
- 182 hours (26 days) holiday, eligibility for an incentive scheme, a non-contributory pension and a cash benefit allowance in lieu of some core benefits.
- Application deadline
- 13 November 2026.
SI summary of the employer’s listing. Check the full description and confirm important details with the employer before applying.
Source checked 4 November 2026
https://quilter.wd3.myworkdayjobs.com/en-US/External-Career-Site/job/Southampton/Internal-Communications-Channel-and-Engagement-Manager_R5763
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