The work

Working with leaders, HR and other partners, the manager turns business priorities and complex information into employee communications that people can understand and act on, aligned with the bank’s broader narrative. They write and edit across channels, plan an editorial pipeline of business updates, employee stories and leadership communications, and manage the intranet, email and the processes for publishing, approvals and distribution.

The role also manages communications projects from request to execution and supports quarterly all-staff meetings and other employee programmes, coordinating content, speakers and run-of-shows as needed. Communications data, employee feedback and emerging tools, including AI, help identify improvements to communications, engagement and efficiency.

Requirements

• A bachelor’s degree in communications, marketing, journalism, English or a related field, or equivalent professional experience.
• At least six years’ experience in internal communications, corporate communications, public relations or a related discipline.
• Strong writing, editing and verbal communication skills, including making complex information clear and accessible.
• Project management and organisational skills, with experience managing multiple projects, deadlines and stakeholders, and creating repeatable processes and documentation for a high volume of work.
• Experience planning or managing internal meetings or employee-facing programmes.
• Hands-on experience managing an employee intranet, content management system or comparable digital communications platform.

Preferred qualifications

• Experience in a multifaceted communications role.
• Experience with enterprise-wide or leadership-led events.