The work

Reporting to the Vice President, Global Communications, you would manage a team of communicators and work with leaders across GardaWorld Security U.S., BEST Crowd Management, ECAM and Crisis24. The role contributes to communications strategy and develops and executes plans from the direction set by the VP. It coordinates embedded communications resources, calendars, approvals and planning routines across the businesses, keeping communications consistent and relevant to each. Sensitive issues and competing priorities are escalated to the VP.

The work includes communications for transformation, organisational change, integrations and new operating models. You would advise leaders, seeking the VP’s direction on sensitive or high-impact matters, and develop messages, presentations and town halls, while working with leaders and HR on employee communication needs and engagement. The role also writes and edits content and coordinates production across digital, video and presentation formats.

The manager oversees and improves channels including SharePoint, newsletters, email and Microsoft Viva Connections, connecting a geographically dispersed workforce with business information and updates. KPIs agreed with Global Communications track reach, understanding, engagement and effectiveness; these measures, employee feedback and business insights inform improvements and help assess whether communications contribute to business and employee outcomes. Managing workloads and coaching the team sit alongside hands-on delivery.

Requirements

• A degree in Communications, Business or a related field, or equivalent experience, and at least seven years of progressive corporate communications experience.
• Strong internal communications experience in a large, complex or multi-business organisation.
• Experience developing and delivering change, transformation and/or integration communications.
• Experience managing and coaching communications professionals, coordinating cross-functional projects and influencing stakeholders across businesses.
• Ability to partner with senior leaders, translate business strategy into employee communications and delivery plans, and connect communications to business and organisational outcomes.
• Strong writing, storytelling and executive communication skills, judgement and attention to detail, with the ability to manage multiple priorities hands-on.

Preferred qualifications

• B2B or operational experience is strongly preferred.