The work

Working with the President and executive colleagues, you will shape communications strategy and the Bank’s institutional narrative. As part of the Executive Leadership Team, you will also help influence organisational direction and build capacity and performance. The role represents the Bank at Federal Reserve System level and contributes to the System’s communications strategy.

You will lead employee communications that keep people informed and aligned with the Bank’s mission and priorities, including helping leaders communicate through organisational change. You will also oversee reputational risk and, in a crisis, handle communications and act as a spokesperson. The remit includes relationships within the Bank and across the Federal Reserve System, as well as the Third District: Delaware, southern New Jersey, and eastern and central Pennsylvania.

The role sets digital communications strategy across websites, social media and emerging channels, applying digital and AI tools with judgement and review against Bank and System standards. It also oversees the Speakers Bureau, contributes to the President’s speechwriting, advises on key messages and coaches executives for key engagements. Department performance, budgets and communications measurement sit within the leadership remit.

Qualifications

Requirements

• A bachelor’s degree.
• Demonstrated executive experience leading a public relations and/or communications function.

Skills

• Executive messaging and advice on high-stakes communications, media and reputation.
• Leading and developing teams, including through change and uncertainty.
• Audience analysis, multichannel delivery, crisis communications and measurement.
• Working with HR, Legal and Risk on governance and compliance messaging, and coordinating responses to misinformation.

Preferred qualifications

• An advanced degree.