The work

The adviser manages the relationship with an external translation provider, connecting it with internal teams and monitoring quality, deadlines and service levels. They help resolve issues and identify improvements, advise colleagues on language needs, review translated content when needed and maintain consistent terminology. They ensure adherence to linguistic requirements and company guidelines, and help improve processes and tools, including the responsible use of new technologies and AI.

The adviser participates in the francisation committee’s activities, including following up on complaints, preparing the triennial report and organising activities that promote French among employees.

Alongside translation, the adviser supports business functions with communications projects: advising on channels, messages and approaches for different audiences, and writing, reviewing and adapting internal communications. They also attend to the quality, consistency and relevance of communications and adherence to company standards and guidelines. They also help plan corporate events, particularly in Quebec, coordinating logistics and communications before, during and after events.

Qualifications

Requirements

• University education in translation, communications, professional writing or a related discipline, or a relevant combination of education in these fields.
• Excellent spoken and written French and English. English is needed to review and evaluate content in both official languages and work regularly with English-speaking internal and external partners across Canada.
• Relevant professional experience in translation and linguistic revision, and experience managing or coordinating linguistic services.
• Relevant corporate communications experience and experience managing suppliers or external partners.
• Strong writing, editing and content adaptation skills.
• Proficiency with digital and advanced communication and translation tools, and an interest in the responsible use of AI.
• Ability to organise competing projects and priorities, work independently, exercise judgement and build collaborative relationships with a service-oriented approach.

Preferred qualifications

• Experience planning or coordinating corporate events.
• Experience or knowledge of media relations.