Strictly Internal · Jobs
Diabetes UK
Internal Communications and Engagement Manager
Diabetes UK’s Internal Communications and Engagement Manager leads internal communications and colleague engagement across the charity, supporting clear, honest two-way communication.
November 15, 2026
The work
The role creates accessible communications about the charity’s mission, strategy and priorities, and advises senior leaders, managers and project teams on programmes, decisions and cross-charity work. It also coaches leaders and managers to communicate, listen and encourage dialogue. The post reports to the Head of Learning and Engagement.
The manager leads and improves the intranet and Microsoft 365 channels, and plans organisation-wide events, campaigns and recognition. Using data and feedback, they assess communications and recommend improvements.
The role also leads the annual colleague survey and other agreed listening, manages supplier relationships and helps turn what colleagues say into action.
Requirements
- Experience leading internal communications and colleague engagement in a complex organisation, using storytelling.
- Experience managing internal channels, including a SharePoint-based intranet and Microsoft 365, and leading employee listening and turning insight into action.
- Experience advising senior leaders and project teams on change, complex decisions or sensitive communications.
- Strong writing, editing and storytelling skills, and the ability to make complex information clear and relevant.
- Knowledge of internal communications and emerging trends in engagement, culture and organisational change.
- Knowledge of inclusive and accessible communication, editorial standards and channel governance, alongside an understanding of brand, data protection and responsible AI use.
- Ability to influence and constructively challenge senior colleagues, strong project management and organisational skills, and ability to manage competing priorities and use data and feedback to make recommendations.
- Confidence with Microsoft 365, SharePoint, digital communications and approved AI tools.
Preferred qualifications
- Multimedia skills.
- CIPR Internal Communications Diploma, another relevant professional qualification or equivalent experience.
- Membership of a relevant professional body or network.
Diabetes UK welcomes applications from people who meet most criteria and have transferable skills and a passion for its mission.
Practical details
- Location
- London, United Kingdom
- Work arrangement
- Hybrid. Wednesday is the regular office day; colleagues are asked to spend at least one day a week in the office, with more in-person time when collaboration or the charity’s needs call for it.
- Employment
- Full-time, 35 hours per week; 18-month fixed-term contract.
- Salary
- £48,626–£54,029 per year, Band 4.
- Benefits
- Include a health cash plan, early finish Fridays and learning and development.
- Closing date
- 15 November 2026.
- Interview
- 2 December 2026, in person at the London office. Reasonable travel costs are reimbursed, excluding hotel or overnight stays.
- Employment checks
- Offers are subject to evidence of UK work eligibility and satisfactory references; a criminal background check is required where relevant.
- Accessibility
- Disabled candidates who meet the minimum criteria and disclose this in their application are guaranteed an interview.
SI summary of the employer’s listing. Check the full description and confirm important details with the employer before applying.
Source checked 4 November 2026
https://mycareer.diabetes.org.uk/jobs/job/Internal-Communications-and-Engagement-Manager-18-Month-FTC/1356
diabetes-uk-internal-communications-and-engagement-manager-10123
