The work

The manager develops communications strategies for enterprise initiatives, executive messages, organisational announcements and change. Working with leaders and other stakeholders, they create plans and tools for different employee audiences, lead multi-channel campaigns and assess effectiveness using business outcomes and employee feedback.

Internal events are a substantial part of the remit. The manager leads strategy, planning and delivery for leadership meetings, town halls, recognition programmes and other employee experiences. This includes managing budgets, vendors and production schedules, and developing presentations, speaker materials and running orders.

The role advises leaders on messaging, timing, audiences and channels, and partners with HR and other functions on employee-facing initiatives. During operational issues and disruptions affecting employees, the manager leads communications on matters such as office closures, technology disruptions and safety, providing timely updates as situations evolve. They also maintain tools, templates and processes for incident response and business continuity communications.

Requirements

• A bachelor’s degree in a relevant field, or an equivalent combination of education and relevant work experience.
• At least five years’ experience in internal, corporate, employee or related communications.
• At least three years’ experience leading communications strategy, planning and execution for internal events, employee engagement programmes or organisational initiatives.
• Demonstrated success managing communications campaigns and events from strategy through delivery.
• Experience supporting executive, change and time-sensitive operational communications.
• Strong writing, editing, storytelling and presentation skills, along with project and stakeholder management, prioritisation, and visual and creative judgement.

Preferred qualifications

Choice lists a relevant master’s degree, experience in a customer-focused industry or with large employee events, and work with agencies, production partners, vendors or internal communications technology as preferred.