The work

The director will set an integrated go-to-market orchestration strategy, connecting enterprise priorities with communications, change and enablement. They will establish portfolio priorities, governance and decision rights, and work with programme and service owners on activation while retaining accountability for change, adoption, execution and outcomes. The director will build and lead an orchestration team, streamlining workflows and consolidating overlapping capabilities.

A major part of the work is designing and implementing an AI-native model for planning, creating and delivering communications, enablement and content. The director will use generative AI, agentic workflows, automation and personalisation, and build capability through talent development, hiring, experimentation and responsible AI adoption.

Working with teams, the director will measure adoption, behaviour change and business results against shared product and service goals, alongside cycle time, duplication, productivity and AI-enabled efficiencies. The work includes video-first storytelling, personalised nudges and leader enablement, translating enterprise priorities into clear actions and reducing noise for employees and leaders.

Requirements

• At least 12 years of communications, marketing or related strategic leadership experience.
• At least five years at director level or equivalent managing cross-functional communications initiatives.
• Deep knowledge of generative AI, agentic AI, intelligent automation and AI-enabled operating models, with practical enterprise applications.
• Experience leading complex cross-functional transformations that integrate communications, change management and enablement.
• Ability to build teams, establish governance and influence senior executives in a global organisation.
• Strong strategic thinking, executive communication and data-driven decision-making skills.

Preferred qualifications

• Experience leading AI-enabled communications, marketing, employee experience or enterprise transformation at a large technology company.
• Experience deploying AI-powered workflows, personalisation, content automation or intelligent employee experiences at scale.
• Experience applying product management, service design or human-centred design to organisational change and employee adoption.
• Ability to consolidate fragmented capabilities and simplify operating models.
• Expertise in modern digital communications, video-first storytelling, behavioural analytics and change activation.