The work

The role combines regional communications strategy with hands-on delivery. You will develop plans and stories across channels, maintain timelines and project trackers, and anticipate risks and dependencies, including in crisis communications.

You will advise leaders on their communications, help align regional and global needs in both directions, and use KPIs and insights to improve communications. The role also manages agencies, vendors and content partners as needed, and works across functions, regions and cultures.

The role owns major employee teams, projects, events and leadership moments, including the US Corporate Social Responsibility team, All Employee Meetings and other regional leadership events. The employer lists the leadership level as “Leading Self”; the posting does not explain what ownership of the CSR team entails.

Requirements

• Bachelor’s degree in business, communications, marketing or a related discipline.
• At least seven years of communications experience, with strong experience in internal communications, corporate communications or employee engagement.
• Ability to think strategically and execute detailed communications plans, with proactive planning that anticipates needs and risks.
• Strong project management skills covering timelines, dependencies, stakeholders and competing priorities.
• Ownership, accountability, follow-through and independent judgment, with the resourcefulness and problem-solving skills to move projects forward through ambiguity.
• Strong writing, editing, storytelling, presentation and message-development skills, with attention to detail and a commitment to polished, accurate work.
• Ability to advise and influence leaders and stakeholders confidently, and work across functions, regions and cultures while maintaining consistent, audience-relevant messages.
• Ability to use data, feedback and KPIs to evaluate communications effectiveness.
• Curiosity and adaptability with communications tools, digital platforms, templates, analytics and emerging technologies.

Preferred qualifications

• Ten or more years of related professional experience.
• Graphic design proficiency.