The work

The lead develops the change roadmap and success measures, and leads a multidisciplinary team across change, communications and training. Dedicated communications specialists handle programme communications, while the lead oversees their work and ensures the training function designs and delivers training and supports its adoption.

The role builds stakeholder engagement and sponsorship, manages resistance, and establishes a business readiness framework. It provides go/no-go recommendations to programme governance, monitors adoption and introduces targeted interventions where needed.

Alongside managing change risks, dependencies, budgets and resources, the lead supports go-live, hypercare and the transition to business-as-usual operations.

Requirements

• Proven experience leading change for large-scale technology or operational transformation programmes.
• Experience developing change strategies, governance frameworks, readiness assessments and adoption measures.
• Leadership experience across change, communications and training functions.
• Expertise in stakeholder engagement, sponsor activation and resistance management.
• Experience managing programme risks, budgets, resources and dependencies, and providing evidence-based readiness insights to senior governance groups.
• Communication, facilitation and influencing skills.
• Degree-level education or equivalent professional experience.

Preferred qualifications

Tarmac values experience in manufacturing, logistics, building materials or other operationally intensive industries; ERP-enabled transformation; SAP or order-to-dispatch implementations; and multi-site deployment. A change management certification, such as Prosci, APMG Change Management or CMI, is highly desirable.